Question 1. Are you a manufacturer or a trading company ?
A:We are the company which is the joint of trade and manufacturer.
Question 2. Could you make the customized design ?
A:Yes, you just need to provide an Al source file or PDF file with a resolution of at least 300dpi.
Question 3. What are your payment terms ?
A: For an order amount less than $50,000, we kindly accept 100% payment in advance. For an order amount more than $50,000, a 30% deposit is acceptable,the balance is paid before shipment. Before you pay the balance, we will show you photos of the products and packaging, and you can also notify the forwarder to come to the factory for inspection.
Question 4. What is your sample policy ?
A: Customers need to pay a certain sample fee, which will be deducted from the order when the order is confirmed.
Question 5. How about production time ?
A: Production time depend on your requirements, without customize logo or small quantity, usually production time is about 7 days. Please consult customer service for specific time.
Question 6. How about shipping time ?
A: shipping time depend on shipping method you choose, express shipping time usually 5-7 days.
Question 7. Do you check the quality of products before delivery?
A: Yes, we will have inspection before delivery to ensure the quality of goods.
Question 8. How do you make our business establish a long-term and good relationship?
A: 1. We will continue to improve production design, technology, materials and other aspects to ensure that our products are competitive in the industry.
2. We respect every customer as our friend, we sincerely do business and make friends with you, no matter where they come from.