2. Training and Use?
We will supply friendly English operation manual and installation. Customer is warmly welcomed to visit our factory for free training. We can also send engineer to customer’s country to supply training, but you need to bear some fee,like tickets and hotel and meal.
3. What is Warranty Policy?
We provide 2 years warranty. During the 2 years warranty if any part is faulty, our company will give you replacing parts for free and help you to change the faulty parts. When the warranty expired, our company will still give you technician support for free. The only difference is the replacing part no longer free. So, we provide lifelong after sale service to you as long as you use our CNC plasma cutting machine, CNC fiber laser cutting machine, metal welding machine, CNC bending machine, CNC shearing machine, CNC router machine.
4. How to pay? Can I use credit card?
A:You may use the following methods of payment: Ali Trade Assurance, PayPal online payment, PayPal direct payment, credit card (through PayPal gateway, some areas may be restricted), bank transfer, and Telegraphic Transfer (T/T) payment.
5. How to receive my order? Is it safe during shipping?
For the items you purchased, we will arrange shipping by sea or international express delivery to ship and usually the carriers are DHL, FedEx, TNT, and UPS. It shall be quite safe during shipping by sea or air. Additionally, we will purchase insurance as a guarantee for your order.
6. If I still have questions to this 1500w metal fiber laser cutting machine, what shall I do?
Mobile / WhatsApp:+86-132 9644 3055
Email: info@reboundcnc.com, reboundcnc@gmail.com
Skype: reboundcnc@gmail.com