Q1: Are you a factory or a trading company? A: We are a trading company with mature cooperative factories, excellent sales
team,management team, and experienced employees.
Q2: What is your usual payment term?
A: Our payment terms are usually 30% deposit and 70% balance to be paid before shipment.Cooig also provides trade guarantees.
Q3: Can I order samples? Is it free?
A: Yes, we can make a sample order, which requires a sample fee. But we will use the samplefee as a deposit or refund it to you
when placing a bulk order.
Q4: What is the minimum order quantity and delivery time?
A: The minimum order quantity for the first order is 1, and the nextorder is 100. The delivery time is 15-20 days after receiving the deposit. Some products are in stock, please contact us before placing an order.
Q5: How long is the product warranty?
A: We have a 5-year warranty for proper use. We have an 8-year chair frame warranty.
Q6: Why did you choose us?
A: 1. High quality factory 2. Sincere service 3. Strong customization ability 4. Excellent design team 5. Excellent innovative
concepts 6. High quality after-sales service
Q7: How to control the quality of my products?
A: Step 1: Quality inspection of purchased materials Step 2: Production process inspection Step 3: Finished product inspection completed
Q8: How can I easily obtain my goods?
A: Please inform us of your destination port, professional sales will help you check the shipping cost for your reference.