1: How to place an order?
1) Contact customer service to confirm the shipping cost, product model, configuration, quantity, and other detailed information(you can also arrange your own shipping agent); 2) We will provide you with a formal invoice based on your final decision, which includes all product details;
3) You need to arrange 30% payment to our bank account, and then we will prepare the product for production (the cycle is usually about 10 days, and we can customize the quantity for your order to ship);
4) After the product is completed, the remaining payment is paid, we will arrange for the freight forwarder to deliver the goods(or we can provide relevant information to arrange for the freight forwarder to transport the goods ourselves).
5) After complete this process, customer service will track the location of the product and notify you when it is about to arrive, so that you can quickly prepare for customs clearance and other related issues.
6) After receive the item, there will be a dedicated after-sales team waiting for your follow-up feedback.
2. What is warranty?
You can always enjoy technical support through phone or email. We will provide timely solutions. We also provide the most convenient and efficient spare parts support at competitive prices.
3. What is the delivery time?
The delivery time is usually around 10 working days after we receive your advance payment to various coastal ports, and around 15 working days to Huoerguosi ports; Pre booked car to be negotiated
4. Do you provide customized services?
Yes, we provide customized services based on your performance needs, including specific requirements.
5. What is the payment method?
TT 30% as a deposit, with the balance to be paid through TT or sight letter of credit before shipment.
6. What is included in your FOB reference price?
The offshore price only includes costs. If you don't have your own freight forwarder,
Please provide us with the ports near your country/region, and we will quote the CIF price.