1. What does Zhongshan SG lighting do?
Answer:Zhongshan SG Lighting Co.,Ltd is a professional manufacturer of indoor decorative chandeliers andmatching floor lamps,table
lamps, and wall lamps who has been deeply engaged in the lighting industry over 10 years.
2. What products does Zhongshan SG lighting produce?
Answer:We offer a wide range of styles, from brass chandelier,wrought-iron chandelier,glass chandelier,crystal chandelier to
modern led lamp,postmodern minimalism pendant lamp.
In addition to our standard indoor products, we also undertake non-standard high-end hotel customized lamps, household high-end
customized lamps, designer personalized lamps.
Such as Lobby chandelier, wedding banquet chandelier,staircase chandelier, Mosque chandelier, large art glass chandelier, large
candle light chandelier, large flush mount chandelier and so on. Therefore, there is no specific dimension for the productdetails.
Any part of a lighting fixture, ranging from size, shape, material, color, crystal quality, glass effect etc. all can be
customized. Among them, Art glass chandelier, Large modern chandelier are most welcomed by designers. Residential light luxury
crystal chandelier and Brass chandelier sold the best. Natural Quartz crystal chandelier, Baccarat chandelier, Murano glass
chandelier are liked by a fixed group of people and enduring.
3. What is the strength of Zhongshan SG lighting?
Answer:
We have a modern plant area of more than 2000 square meters and about 50 employees. With 7 senior professional export
staffmembers, we are able to provide our customers with fast responded professional suggestions and continuous after-sale
services.Our products are made with the utmost attention to detail and quality, We try out best to ensure every customer feel
satisfied with their purchase.
4. As ONE STOP LIGHTING SOLUTIONS and CHINA LIGHTING CONSULTANT,
In addition to the main indoor chandelier, what else can Zhongshan SG lighting offer?
Answer:
In recent years, with the gradual enrichment of engineering experience, we do lighting solutions for many customers,except for
decorative lamps and commercial illumination but also assist in solving customers' outdoor lighting and architectural lighting
needs, we integrate high-quality supply chain, the company team has two commercial lighting and outdoor lighting experts with more
than ten years of engineering experiences, we are able to offer our clients comprehensive support and guidance throughout each
stage of their lighting project.
5. There are many unqualified lighting products in the market, how can you make sure your quality control?
Answer:
We have quality control team to monitor and inspect all the process from raw material incoming inspection, first sample
inspection, production on line inspection, finished products inspection.
We inspect the goods according to different market electrical safety standard, for example if we ship to North American market, we
inspect according to UL1598. UL153. and also special requirements of different customers.
6. How about your design ability?
Answer:
We have own designer but also we cooperating with many Freelance designer in China also abroad. We are working with a designing
center, which have hundreds of contracted designers with whom we have priority to select their most recent and best designs. We
have strong team of R&D from drawing to sample, we can produce by your samples or technical drawings. We can build the molds and
fixtures.
7. How to customize chandelier?
Answer:
Let me explain step by step Send us your ideal design drawing or picture with specifications---Our quotation and counter
drawing---drawing checking and modification till approval---pay 40-50% deposit to initiate production---production with
statusupdate periodically--- QC inspection pass---pay off balance once ready before delivery---transportation---On site
installation---feedback and or good reviews.
8. What variety and options can be offered to customize lamp?
Answer:
We provide a series of in-depth customization services.
Size customization from small household chandelier to large hotel lobby pendant light, shopping malls hall chandelier, villa
staircase chandelier, church chandelier,wedding chandelier; Lighting materials can be customized including iron,brass, aluminum,
zinc alloy, stainless steel, etc.;
Hardware colors such as gold color, chrome color, copper color, bronze color, nickel color, pewter color, silver color and or
other electroplating colors or power coating and painting in any color as requested.
Crystal you can choose K9 Chinese crystal or Egyptian ASFOUR crystal even Austrian SWAROVSKI crystal also colors can be customized
on K9 Chinese crystal such as amber color, smoky color, cognac color, rainbow color and so on.
Glass colors and effects can also be customized, and the list goes on. In one word, we are professional in manufacturing bespoke
decorative lighting fixture.
9. How is your packing?
Answer:
All our product will apply to standard export packing and it will be a little different according to the exact item. Some of our
most fragile materials like air blown glass shades, crystal drops, glass tubes, glass panels may need extra protection so we use
7-8KG thick molded foam packing on top with five layers carton, and for some parts we might use inner box to make double
protection, and for some large size package or heavy packages we will add wooden crate or wooden box packing or even pallet
packing if there is necessary.
10. How about your delivery time?
Answer:
This depends on the qty and items of your full order.We will let you know about the production schedule after receivingyour exact
order. At normal case, 20-25 days for on sale lighting products and 30-40 days for customization lamps, and we haveregular stock
available lighting for some popular items as well, which will help our customers to start sale as fastest as they can to seize the
business chance and go ahead of the market.
11. What is your terms of payment?
Answer:
For order less than USD500, we suggest 100% payment in advance to save bank service charge. For regular on sale lighting order, we
request 30% deposit and 70% balance to be paid before shipment. However for customized lighting order, we request 40%-50% deposit
depend on the lamp processing difficulty and upfront investment then 60%-50% balance to be paid before shipment.(We'll show you
the production photos and package photos of the products before you pay the balance) . We accept Paypal, TT(Bank transfer),
Western Union, Money Gram and credit card pay on line.
12. If you are a on line seller, What can Zhongshan SG lighting helps?
Answer:
For our on sale lighting products, we can offer High resolution photos, video, specification file etc. to help you uploadon line
as soon as possible. We can do drop shipping as well to save your timing and efforts. We have regular stock available lamps for
some popular items which are uniformed in CE standard to fit Middle east, Asia market and European market as Universal
220-240V electrical voltage.
13. If you are designer or constructor, What can Zhongshan SG lighting helps?
Answer:
If you are designer or constructor, We have a senior engineering design team, from models selection, matching products,detailed
shop drawing, scheme optimization, to sample confirmation, mock up making, we can provide one-stop service.
We can build the molds and fixtures. Professional people do professional things, Communication would be much easier in between
professional counterparts. Sum up,we have professional R&D team, skilful craftsmen, efficient comprehensive factory and sales team
that can quickly respond and satisfy your needs.