Q1. Can I have a sample order?
A: Yes, sample order is acceptable.
Q2. What about the delivery time?
A:Sample order need 3-7 days. Small orders usually need 1-2 weeks. Bulk orders need 20-30 days.
Q3. Do you have any MOQ request?
A: 1pc sample for testing regular model, and we have MOQ request on customized product.
Q4. Does the light have a veg/flower switch?
A: this light is sunlike full spectrum, suit for all stage of plant, don't need veg/flower switch.
Q5. How do you ship the goods and how long does it take to arrive?
A: For small order,we usually ship by DHL, UPS, FedEx or TNT. It usually takes 4-7 days to arrive. For bulk order, by airline or
sea shipping.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please give us your logo and designation before production.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 3-5 years warranty to our products.
Q8: How to deal with the faulty?
During the guarantee period, we will send a new light in next new order. For defective batch products, we will send you parts for replacement, as it is very easy to fix, and all you need is a screw driver.
Q9. Do you have CE(LVD&EMC), RoHS ,FCC Certificates?
A: Yes, we have.
Q10. What payment method do you accept?
A: We accept PayPal, TT (Bank Telex Transfer), Western Union, LC payment.