Q: Are you a factory or trading company?
A: We are an enterprise integrating industry and trade.
Q: Do you have free samples?
A: we can supply you a sample but can't be free
Q: What is the price terms?
A: FOB, CIF, CFR, EXW.
Q: What is the payment terms?
A: T/T.
Q: Can I get discounts?
A: Depend on your quantity.
Q: How to place an order?
A: We can draft an order on alibaba for you if you accept.
Q: How long is the delivery time?
A: It depends. If there is stock and the delivery time is 5-15 days; if no inventory, it will take 15-30 working days from receipt of payment. But if bigger order, please check us further.
Q: How long is the warranty period?
A: 12 months or 2000 hours for frame,pump,controller,motor, battery and changer with right operation (first come first count).Easy-broken item is not in our responsibility, like wheel,bearing,carbonbrush, friction disk,ignition switch,wire,plastic parts etc.
Q: Can you customize the product?
A: Yes, you can add logo on your products! We provide OEM/ODM service.
Q: How about the MOQ ?
A: 1 set is OK.