Q: What is the minimum order(MOQ)? A: 1Pcs. We also provide OEM / ODM customized service according to customers'
variousapplication and demands.
Q:Can we get free sample? A:Sorry,generally we would not provide the free sample.
Q:How to pay? A: We accept T/T (bank transfer), Cooig online.
Q:Would you provide SDK for me? A:Yes, we offer free SDK for all our products.In addition, we also have support engineers to assist you with software development.
Q: Can you preload our software? A: Yes. We are happy to help in testing customers' software before or after ordering.
Q: What's the lead time?(How long do you need to prepare my goods?) A:5 - 10 days for sample orders. 7 - 30 days for mass production orders (based on order quantitiesand stock status).
Q: How long it will take for delivery? A:Shipping by DHL/UPS/FedEx/TNT would take around 3 - 7 working days. For some remote places,delivery time might be a little bit longer.
Q:What's Your Products Warranty? A:We Offer 12 Months Warranty after shipment sent.
Q:How to repair the device if any problem occurs? A: We provide technical support online to solve problem; If for the hardware problem,we couldsend the parts or components and teach customer to fit if they have technician or customers canalso send back to us to fix it.