Q: Who are we?
A: Jinan Rosella Commercial and Trading Co.,Ltd
We are a store that wholesale sells various accessories related to BJD dolls and other emerging creative toys and classic toys. Our headquarters is located in Shandong, China, and starting from 2023, we sell to North America (20.00%) and other countries. Of course, if you have customized needs, we will also do our best to provide you with customized services.
Q:How do we ensure quality?
A:We promise to provide free samples before mass production. You can view the samples through photos or videos, or we can send the samples directly to you. We will start mass production only after getting your confirmation. At the same time, we also promise to take photos or videos for you to inspect before packing and shipping.
Q:What can you buy from us?
A:BJD Doll‘s related clothing, accessories, storage bags, various dress-up doll sets, blind boxes, other toy models, educational toys, creative toys and other toy accessories.
Q: Can you arrange to deliver the goods for us?
A: Yes. When we finish the orders, we will inform you, and also we can arrange the shipping at the same time.
There is LCL shipping and FCL shipping for different order terms, the buyer also can choose Air-transport or Ocean shipping for your requirement.When your orders reach your local nearest Seaport, the logistics company will inform you.
Q: Can you guarantee your products?
A: Please feel free to feedback us immediately if you are not satisfied with our quality or service, If the product does not meet the contract requirements, we will send you a free replacement or give you compensation in the next order.
Q: Why should you buy from us, not from other suppliers?
A:
1. Diverse Product Range:
Offering a comprehensive selection of doll accessories, Dress Up Dolls, plush toys, educational toys, and creative models, catering to various age groups.
2. Specialized Professional Service:
As the only store combining BJD doll-related products, we specialize in providing unique choices for enthusiasts.
3. Personalized Customization Options:
Certain products support personalized customization of patterns and packaging, creating one-of-a-kind toys.
4. High Value for Money:
Providing high-quality products at affordable prices, with stringent quality control to ensure you get the best value.
5. Multilingual Team:
Our team is fluent in Chinese, English, and Japanese, providing you with a smoother communication experience.
6. Participation in Industry Exhibitions:
Actively participating in toy and BJD doll-related exhibitions, staying attuned to market trends.
Q:What services can we provide?
A:Accepted delivery terms: FOB, DAP, DDP, etc
Accepted payment currencies: US dollars
Accepted payment types: Credit card payment, bank transfer and Paypal.
Languages spoken: Chinese, English, Japanese