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Specification
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Customer Feedback
Package & Shipping
Recent Shipping Records
FAQ
Q: How soon will my order be delivered?
A: Brazil, Peru, Ecuador and other South America countries 5-12 Days
United States 5-7 days
Europe 5-7 Days
Africa 10-15 Days
Asia: 3-5 Days
Q: Do I need to clear customs and pay taxes?
A: Our company takes care of import and customs clearance. You just need to wait for delivery at home
Q: Can I private label? Have my logo and name printed on the ultrasound?
A: This is available. Please contact the online service to provide your name and logo
Q: What devices are your ultrasound compatible with?
A: Suresult ultrasound probe is compatible with both IOS (iPhone and iPad), Android mobile devices and windows system.
Q: What languages does your software support?
A: Our software now has English, Italian, Spanish, Portuguese, German, Russian, French and Chinese. More languages will be added later.
Q: When the software is updated after my order, will mine be updated as well?
A: Yes, of course. You will enjoy free software update service for life time after your purchasing.
Q: What’s included with the ultrasound machine package?
A: We offer Metal Case for your convenience to carry and store. The package includes:
Ultrasound Probe *1
Delicate aluminum box *1 USB Drive with Installation Package *1 Portable Wireless Charger *1 USB Cable for Charger *1 USB A male to Type-C Female Adapter *1 Type-C Cable *1 Operators’ Manual *1
5-year warranty card*1
Q: What’s your after-sale service?
A: Generally, we offer 5 years free warranty and lifetime maintenance. 1. Within 2 month: If the machine has any failure, we’ll send you a new one. 2. Within warranty period: If any components go wrong, we will provide new parts to customers who have the ability to repair. Or you can send the machine back, and we will fix it and ship it to you. Transportation expenses will be borne by us. 3. After warranty period: only the cost of replacing the new components and returning freight will be charged. Labor cost for repairing is lifetime free. 4. Free 7*24 hours online or calling service: If the buyer requires any support from our technical department, on-line service, group real-time calling and video chats are all available.
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