Q1:How about your production capacity, and how can you make sure my goods would be delivery timely? A: Supply capacity: 1000000 pieces per month, more than 500 front-line employees, 2000 square meters of space, each four-storey building. Q2:How about your design ability? Do you offer OEM service? A:we have our own design department, and have offer design service for thousands of cooperative partner. OEM accept and offer confidentiality agreemen "business secret contract" for your design safe. Q3:What is your shipping terms? For small trial order,FEDEX, DHL, UPS, TNT etc can be provided. For larger order,we can arrange shipment by sea,by air according to your require- ment. We will help you to choose the best efficient shipping way according to your detail requirements. Q4:What is the normal lead time? For the small qty, such as samples available, we will offer it at once or 10-15days after receiving your payment. For the big qty, the delivery time is 30-40days after receiving your deposit. Q5:If any defective Item,how can you settle it for us? Resend it or Replace it on the next order by free of charge. Q6:Are you a manufacturer or a trading company? We are a manufacturer which is located in Quanzhou, Fujian.