Q1: Are you a manufacture or a trading company?
A: We are factory, we produce dental chair and specialized in the design and sales of related dental equipment,like Air compressor, Dental handpiece, Autoclave, Dental Suction Unit etc.
Q2: How long is the warranty and what does it cover?
A: All dental equipments has 1/2 year manufacturer warranty. Each warranty period begins at the date of Receiving date and ends after one year.All warranty claims will be void due to neglect damage, lack of maintenance or improper handling, so we suggest to consult the manufacturer before private maintenance and following the instrution.
Q3: Do you test all your goods before delivery?
A: Yes, we have a complete supply chain, the products we cooperate have strictly inspection, select carefully, ensure that all products come from excellent manufacturer and have a strict test before delivery.
Q4: Where is your factory located? How can I visit there?
A: Our factory is located in Foshan City, Guangdong Province, China, which is near Guangzhou. You can fly to Baiyun airport then take tax or metro to Foshan directly, and we also supply Airport Pick-up if need. All our clients are warmly welcome to visit us!
Q5: What are your terms of payment?
A: 1. For large quantity, 30% T/T or Western Union deposit payment before production, 70% balance must be paid before shipment
2.For a few amount, full payment should be made within 5 working days of placing your order.
3.Cooig online payment for qualified order.
Q6: How can I get EXW or C&F price?
A: If you are sourcing a product, welcome to send us an email or call us and inform which country are you from, our regional representative will send you specific information. Normally the production time of our products is from 1 week to 2 weeks depending on the quantity ordered.