Q1. What is your terms of payment?
A:Usually,we accept T/T.For regular orders,we prefer 30% in advance before we start producing,70% against the goods finished (or before delivery the goods). For long term business relations, we have more advantage terms for payment.
Q2. What is your terms of delivery?
A: We accept EXW,FOB,CIF,etc. You can choose the one which is the most convenient or cost effective for you.
Q3: What is the lead time?
A:It usually takes 25 to 35 days after product sample confirmation and receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. If the item was non standard, we have to consider extra 10-15days for tooling/mould made.
Q4: What is your sample policy?
A: We are glad to send bushing samples for your inspection.Standard samples can be free, but the clients need to cover the freight cost.
Q5. Can you produce according to the samples or drawings?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. How to solve the quality problems after sales?
A: If our problem,you can take photos of the problems or send product to us. We will make a satisfied solution for you within three days after we confirm the problems.
Q7: How to confirm the quality with us before starting to produce?
1) We can provide bushing sampleand you can choose one or more, and then we make the quality according to that, after we get your confirmation we will start production.
2) Send us your samples, and we will make it according to your sample.
Q8: What is your terms of packing?
A: Generally, we pack products in neutral cartons or XTSKY brand. If you have legally registered patent, we can pack the goods by your logo after getting your authorization letters.
Q9. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery. We have QC team comply with TQM, each step is in compliance to the standards.
Q10. Why choose us?
a.Nearly 20 years professional team in auto parts industrial.
b.Value for money, high quality and competitive price.
c.We can send goods very fast.
d.XTSKY -a strong brand, deliveries in over 55 countries.
e.We have more than 20years experiences in auto part area,any requirements we can try our best to meeting you.