Q1: Can I order a gift box sample?
A: Yes, we warmly welcome you to order a sample to evaluate the product quality. Samples can be customized according to your needs, allowing you to preview the final product in advance.
Q2: What is the delivery time?
A:
- 1+ pieces: The standard production cycle is 15 days, but the exact time may vary based on order details.
- 10,000+ pieces: The delivery time will depend on the order quantity and complexity, and we will confirm it with you.
We are committed to providing high-quality products as quickly as possible to meet your business needs.
Q3: Is there an MOQ requirement for printed packaging orders?
A: Yes, the minimum order quantity (MOQ) is 500 pieces.
If your order quantity is below the MOQ, feel free to contact us, and we will do our best to provide flexible solutions to meet your specific needs.
Q4: How do I place an order?
A: The ordering process is simple and convenient:
1. Contact our customer service team and provide your specific requirements.
2. Confirm the sample design and pay for the formal order.
3. We will begin production after confirmation and provide regular updates on the production and delivery progress.
You can complete the ordering process effortlessly via email, phone, or online communication tools.
Q5: Can I print my logo on the products?
A: Yes, we offer a variety of logo customization services. The specific process is as follows:
-Design Confirmation: Provide your logo file (supported formats include AI, PSD, and PDF).
- Effect Confirmation: We will confirm the design effect with you before production to ensure it meets your expectations.
- Flexible Customization: We support logo, packaging, and other personalized customizations to meet your specific needs.
Customization Options:
1. Basic Customization: Simple customization of logos, packaging, and graphics.
2. Design-Based Customization: In-depth customization based on your design files to highlight your brand identity.
3. Sample-Based Customization: We can produce based on physical samples, ensuring high accuracy and quality.
Supply Chain Advantages:
- Flexible MOQ: Minimum order quantity starts at 50 pieces, suitable for small-batch needs.
- Quick Delivery Orders can be shipped within 7 days at the fastest.
- Large Order Capability: Equipped to handle traditional bulk orders efficiently, ensuring timely delivery.
Q6: Do you provide a warranty for your products?
A: Yes, we provide comprehensive quality assurance for all our products.
- If you encounter any quality issues during use, please contact us immediately.
- We promise to offer repair, replacement, or refund services depending on the specific situation, ensuring your satisfaction and peace of mind.