Q1. Can I place a sample order?
A1: Yes, we welcome sample order to test and check quality. Mixed samples are also acceptable. Please contact our sales for a stock list.
Q2.How do you gurantee the quality?
A2: We have our own inspection team, if the defective rate is above 2%, we will take the responsibility for any quality problems caused by our side.
Q3. How long the plating color will be keep?
A3: Water Plated color usually keep 6 month, vacuum plated color usually keep 1 to 2 years. Depends on the customer's wear.
Q4. What's the monthly capacity?
A4: Our capacity is 300000 pcs per month.
Q5. What's the standard of the material quality?
A5: Our material can pass ROHS, SGS, CE.
Q6. The jewelry design and logo can be customerized?
A6: Yes, just send is the design you prefer or you can also choose from our selection.
Q7. Do you have any MOQ for custom order?
A7: Yes, we do have a MOQ for custom designs. It depends on the specific designs. So please contact us for more details.
Q8. What is the payment term?
A8: Our payment term are Trade Assurance, T/T, Westernunion, Moneygram and L/C at sight.
Q9: How to deal with the faulty?
A9: Firstly, our products are made with strict quality control to ensure that each piece you receive is golden piece.Secondly, for any defective product, we will offer you credit, replacement or refund.