Q 1: What does your company do? What products do you mainly deal with?
A 1: Our company, J.SH Travel Supplies Co., Ltd., specializes in the design, manufacturing, and supply of various outdoor and tactical equipment. Our product range includes tactical backpacks, tactical clothing, tactical boots, protective gear, and more.
Q 2: What are the advantages and features of your products?
A 2: Our products have the following advantages and features:
⦁High-quality materials and fine craftsmanship, ensuring durability, sturdiness, and reliability.
⦁Humanized design, providing comfort and convenience to meet the needs of users in combat and outdoor activities.
⦁Diverse styles and color choices to accommodate the preferences and requirements of different users.
⦁Professional team and extensive experience, capable of providing customized solutions and services to customers.
Q 3: Do your products comply with international standards and certifications?
A 3: Yes, our products comply with international standards and certifications. We strictly adhere to relevant production and quality management standards and have the necessary certifications and testing reports to ensure that our products meet international quality and safety requirements.
Q 4: Can I customize my own products? Do you accept small batch orders?
A 4: If customers purchase products from our own brand J.SH, we can accept orders starting from one piece (no MOQ) and promise to ship them on the same day we receive the order. We welcome customers to customize products according to their own needs, and our team will work closely with customers to ensure that the customized products meet their requirements and expectations. Whether it's a small or large order, we are committed to providing satisfactory service and products.
Q 5: Do your products come with a warranty period? How do you handle quality issues?
A 5: Yes, our products come with a warranty period. If there are any quality issues, customers can contact and communicate with our after-sales service department. We will do our best to resolve the issues, including providing appropriate solutions such as repairs, replacements, or refunds.