We are JiaChen jewelry factory based in ChangAn Town, DongGuan, GuangDong from 2002 to now, sell to North America(60.00%), Eastern Europe(20.00%), Midle East20%. 2. Can I directly place order in stock?
Yes, you can order all products on sale in our cooig.com store.we accept mixed orders with MOQ: 3 pcs each style. We will ship in 48 hours.
3.Can I place a sample?
Yes, welcome sample order to test and check quality.
4.Can I add my logo on the product?
Yes, we can add your logo on the product. We can provide more customized service as your request, pls contact us.
5. Do you have own factory?
Yes, we have own factory over more than 20 years. OEM is our main business. We still make OEM orders.
6. Can you make my designs or OEM ?
For Sure, OEM is our mainly business. You can send your design or Drawing photos .our design team will help to make 3D mould pictures and arrange to produce. We can protect your design as well.
7. What MOQ for OEM order?
Our MOQ is 12 pcs to 120 pcs depend on the deisngs.
8.How long to finish a customized design?
We finish mould around 7 days. Customized order about 7-15days.
9. Can I use my like any stones for my jewelry?
Yes, of course you can use any stones you want. But if you stones not normal stones in market. We will tell you. Anyway we can make as your request.
10. How can we guarantee quality?
Always a pre-production sample be comfirmed before mass production; Always final Inspection before shipment.
11. Can I custom the packing?
Yes. We can custom the packing depend on the quatity.
12. Once the quality problems happen, what should I do?
You cantact us about problems. We will try our best to handle theproblem .
How to do customized order?
Firstly, please send us your idea about jewelry, we need these details to give you estimated price: size, weight, detailed large photos from different angles, plain design or fully iced out 3D design. After we get these info, we will give you estimated price, so final value maybe different from original estimated price. Hope customers understand.
2: After I get quote, how to continue?
After customers accept price, we will make invoice. Once payment done, we will arrange CAD drawing. Surely we will always show CAD to customers for approval. Any revisetment, please tell us in time to save time.
3: How about payment?
Normally below 1000USD, we charge full money, above this amount, we ask for 30% deposit to start, and before
shipment, charge final balance 70%.
4: How about shipment?
DHL is our first choice, since it is safe and fast. If you prefer others, please contact us.
5: How about package?
We use PP bag to wrap each pcs jewelry, then put them tidely in one box with some sponge paper inside to avoid any damage.
More questions, please contact us anytime.