Q: Are you a trading company or a factory, and what services do you offer?
A: We are both a trading company and a factory, manufacturing and selling embroidery & printed textile products. We accept custom designs and provide design assistance upon request.
Q: Can I submit my own designs for customization?
A: Yes, you can submit your own designs. Send us your artwork or ideas, and we'll help bring them to life. Our sales consultants will guide you through the entire process.
Q: Can I add brand label or do minor customization on a ready-to-ship product?
A: Yes, you can always request minor customization and brand our listed products. Let us know your expectations.
Q: What types of products do you manufacture and sell?
A: We manufacture and sell embroidered or printed placemats, cloth napkins, decorative arts, and throw pillow covers. We also produce other embroidery products like patches and accessories. Contact our consultants for more details.
Q: What is the minimum order quantity (MOQ) for customized products?
A: The MOQ of custom product depends on the product type, please confirm with our sales consultants. Ready-to-ship products also have different MOQs, listed on the product detail page.
Q: How long does it take to receive a sample for a fully customized order?
A: Samples for fully customized orders take around 10-14 days, accounting for initial sourcing and the CAD process before
production.
Q: Do you provide free samples for customized orders?
A: Yes, we offer free samples for fully customized orders. Contact a sales consultant to get started. Chat with us or reach out via the contact information below. \uD83D\uDE0A