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FAQ |
Q: Can I have a sample order? |
A: Yes, we welcome sample order to test and check quality. Customized is available. |
Q: What about the lead time? |
A: Sample needs 7-12 days, mass production time needs negotiation. |
Q: How do you ship the goods and how long does it take to arrive? |
A: We usuallly ship by Fedex. It usually takes 3-5 days to arrive. Airline and sea shipping also optional. |
Q: How to proceed an order? |
A: Firstly let us know your requirements or application. Secondly we quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal order. Fourthly we arrange the production. |
Q: Is it OK to print my logo on product? |
A: OK, Need customer provide their packaging or we make neutral packaging. |
Q: Where can I get the price? |
A: We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we’ll regard your inquiry priority |
Q : Can we visit your factory ? |
A : Yes , warmly welcome .Once we have your schedule ,we will arrange the professional sales team to follow your case . |
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