Q1: What is the warranty of your products?
A:We offer 1 year waranty of after-sale service to make sure our customers no worries after purchasement.
Q2: How Long will I receive my order?
A: Shipping by DHL/UPS/FedEx Express takes about 3-5 working days to the destination,by TNT/Air about 8-10days and by Sea/EMS post will take about 30days.
Q3: Can we put my logo on the device or customize our own brand's device?
A: Of course you can,for OEM&ODM orders,we offer:
OEM:
1.logo printing on housing
2.Customize packaging color,shape,logo,etc.
3.Software Customization:Bootup,image,UI,APP,Function,etc.
ODM:
1.PCBA desgin
2.Housing shape desgin
3.Software Customization: UI design,user interface,language,etc.
Q4: What's the MOQ and leading time?
A:No MOQ limit for the neutral orders: 1-200pcs shipped out in 1-2days,1000pcs 10 days.For OEM/ODM orders,MOQ 500pcs,it depends on how complicated the order is, usually take 15-25 days to finish.
Q5: What's the payment terms you accept?
A: Cooig Trade Assurance,Paypal,CitiBank,China Bank Transfer,Escrow,T/T Wire Transfer,Western Union,MoneyGram and Cash.
Q6: How to order?
A:Please contact us via TM, Whatsapp, Wechat,Skype or Email, and write your requirements on models and quantities,we will reply as soon as possible in 12 hours.