Q1: Are you a manufacturer or a trading company? |
A: We are both,we have our own factory. And also have many long-relationship factories, some of which we are also shareholders. |
Q2: How long is the sample lead time? |
We can send out within 1-3 day if the sample we have in store and available ,OEM samples in 7-10days. |
Q3:What is your product sales policy? |
A:We support small Qtys, mixed batch, OEM customization and customized Logo&Brand. |
Q4: Can you make customerized design/ size/ packaging? |
A: Yes, of course, we are glass factory, we can open new glass mould as well as insert paper, logo, packaging as customer's
requirement. |
Q5:How can I get some sample? |
A: Sample service is available and not for free, usually send samples by FEDEX, UPS, DHL,TNT OR SF. |
Q6: How long is the sample lead time? |
A: For existing samples,it takes 2-3days.If you want your own designs,it takes 5-7days. |
Q7: How long is the production lead time? |
A: It usually takes 7-20days to produce an order from MOQ to 40HQ container. We have large production capacity,which can ensure
fast delivery time even for large quantity. |
Q8: What shipping method can i choose? How about the shipping time? |
For samll order, By express like DHL, UPS, TNT. FedEx etc. about 3-7 days.For big order. by air about 7-12 days. By sea about
15-35 days. |
Q9: How can you guarantee your quality? |
Normally we will send you a sample to confirm everyting first, we will make the big order exactly the same as your request. The
order can be also placed through alibaba trade assurance. It can guarantee the quality and delivery. if it has quality disrepency
Cooig will help you and return the money to you. |
Q10:What is your package? |
A:All kinds of different export packages are available,such as bulk pack,brown box pack,window box pack,color box pack,PVC box
pack,polyfoam pack,pallet pack,etc.We can also do the packing as per your requirement. |
