Q1: HOW ABOUT THE STANDARD PACKAGE?A: For neutral package we use the gift box,OEM package is accepted according to clients' request.
Q2: WOULD YOU ACCEPT OUR LOGO?
A: If you have reached the minimum quantity, absolutely no problem to do OEM.
Q3: WHERE IS YOUR MARKET?
A: Our products are popular in Europe. The American and etc. Hope you can join us and make mutual benefits through our cooperation."
Q4: WHAT KIND OF CERTIFICATE YOU HAVE?
A: For our company, we got CE/FCC/Rohs and BQB already.
Q5: WHAT IS YOUR MOQ?
A: There is no MOQ for new customer to support their business.
Q6: HOW CAN I GET YOUR PRICE LIST?
A: Please send email or contact by the skype.Oo. Whats app or trade manager to inform us which items you are interested in, then we will offer you our price idea on time.
Q7: MAY LHAVE MY OWN BRAND ON THE WATCH & GIET BOX?
A: Yes, offer me the details of your brand, then we can make it.
Q8: WHAT FORMAT OF THE FILE DO YOU NEED IF I WANT MY OWN DESIGN ?
A: We have our own professional designers. So you can provide Al, PDF & etc. We will send photo to you for confirm before ship out.
Q9: WHAT IS THE PAYMENT TERM?
A: It is 30% deposit as usual, but this can be negotiated.
Q10: WHAT IS YOUR PAYMENT?
A: T/T, Western Union, Paypal, Trade Assurance.
Q11: IF WE WANT OUR OWN LOGO ON THE PRODUCT OR SPECIAL DESIGN, IS IT POSSIBLE?
A: Yes, we supply OEM & ODM service.
Q12: WHAT IS YOUR DELIVERY TIME?
A: It depends on your order quantity and requirement. Usually, it is1-3 days for sample and 4-7 days for batch order.
Q13: WHAT IS YOUR MOQ?
A: Our MOQ is 10 pieces, but this can be as per your need, we will recount the price base on your order quantity.
Q14:CAN I GET SAMPLE TO TEST AT FIRST?
A: Yes, you can. We will return you the cost of sample when you have batch order.Or we can offer it for free if big order is confirmed.
Q15: WHAT CAN I DO IF I GET THE PRODUCTS WITH BAD QUALITY OR BROKEN?
A: If it's not your responsibility to break them, then we will replace for you without any extra cost. Warranty period of product is 1 year. If you have problem for the item after sale, please feel free to contact us.