The questions which our partner ask mostQ1. How about the quality?
A: We check and test the goods carefully before ship out. We offer 90- 180 days quality assurance.
Q2. What is your terms of payment?
A: Order below 100000USD is T/T 100% in advance.
B: Order over 1000000USD T/T 50% as deposit to arrange goods, rest 50% before delivery.
Payment methods: Wire Transfer, PayPal, WERTERN UNION, UnionPay and Alipay.
Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF. (default EXW for all quotation)
Q4. How about the lead time?
A: One day for in-stock products. We can ship out within 1-3 days after you confirmed the payment.
B: Customized product, we will ship out within the date we promised.
Q5. What is your sample policy?
A: Most of the product, we can offer free samples, you just need pay the shipping cost.
Q6: Can we ask support if get trouble?
Sure, if there is any quality problems or questions, we could offer technical support or return services.
Q7. Can we return back the goods?
A: Sure, if there is any quality issue, you can send the goods back to us with the original box make replacement or refund.
B: If you purchased wrong items or the made mistake by yourself, we can help you to re-sell the goods to the market.
Q8. Order is safe?
Recently we get some enquiries from our clients, most of them is the first time to order on Cooig.
If you know Cooig, you will trust Cooig.
All the orders will be protected by Cooig once you made payment to our account.