Q:Can your products be customized? How long does customization take?
A:We support OEM and ODM customization. The specific customization details depend on your needs, and you can contact our customer service representatives to learn more. Our customer service representatives are available 24 hours a day to serve you.
Q:Do your products have a quality guarantee? Can you provide a warranty?
A:We have strict quality control processes and provide 1-2 years of quality guarantee. If you encounter any quality problems during use, you can exchange or return the product for free.
Q:Do your products comply with regulations and standards?
A:Our products have passed CE, KC, GS, CB, EMC, FCC, LVD and other certifications. We can provide you with certificates.
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Q:Do you provide installation and user manuals?
A:Yes, we can provide you with installation and user manuals, and customize them according to your needs.
Q:Can you provide customized packaging?
A:Yes, we can provide customized packaging.
Q:Can you provide detailed product specifications and parameters?
A:Yes, you can contact our customer service representatives to get more comprehensive product information and technical parameters.
Q:Do you provide technical support and consulting services?
A:Yes, our customer service representatives are available 24 hours a day to provide you with technical support and consulting services.
Q:Do you accept other payment methods such as Alipay and credit cards?
A:Yes, we support various international payment methods, including Alipay and credit cards.
Q:Do you offer refund and return policies?
A:We offer refund and return policies within a certain period of time. Please contact our customer service representatives for more details.