1.Q:Are your product raw materials natural?
A:Yes, We have quality tea gardens and ancient tea tree varieties,All of our product raw materials are pure natural and original, and no chemical ingredients are added in the production process, thereby ensuring the excellent quality of our products.
2.Q:Is there a discount?
A:Of course, welcome to contact us. Price would be different based on different quantity.
3.Q: How to confirm the Product Quality before placing orders?
A:We can provide you with existing free samples. After you receive the samples, confirm that they meet your requirements, and then establish the order, but the freight of the samples needs to be borne by you.
4.Q:If there is a quality problem, how to complain?
A:Our products will be strictly inspected, and products with problems will not be shipped from the factory. If it is confirmed that the quality problem is caused by us, we will immediately replace the goods for you or issue a refund.
5.Q:How long for production and delivery?
A:For 1kg-1000kg delivery time: Within 3~7 business days after received payment. Customized products further discussed.
6.Q:Do you accept ODM or OEM service?
A:Yes, we accept ODM and OEM services.