1.Factory
Q: Where is your mini excavator factory?
A: Our factory address is: Jizou Road, Rencheng economic development zone, Jining city, Shandong province,provide the mini excavator china.
2. Warranty
Q: There are so many suppliers from China, how to identify the mini excavator china quality?
A: All our products have a 12 months warranty after sale; if any one breaks when it is still under warranty,please just contact us. We'll resend you 2 new one.
3.Installation
Q:How to install our mini crawler excavator?
A:we can provide detailed installation video/pictures, or send engineers team.
4. Delivery
Q:What is the container size of our new mini excavator?
A:Generally, one set rides with 20Q, 40Q, 40HQ container or more, the actual size can adjust with how many mini excavator china you need.
Q: What if the cheap mini excavator we ordered from you are lost during delivery?
A: We'll ship new ones to you again.
5. Lead time
Q: How many days it takes before you deliver the mini excavator china to us?
A: For small chinese excavator, we will deliver you the small excavator after receving your payment,ASAP; for large ones, we need 1 or 2 more days to order wooden boxes or pallets, and 3 days to book flight/vessel and ship the goods to named port/airport.
6.Customization
Q:Do you accept to customize the products as the customer’s requirement?
A:Yes, we accept to customize mini excavator china for you. Such as color, size, speed, capacity, shape etc.