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1 | Q: Is your generator tested ? |
A: each generator is to be strictly tested before shipment with load. | |
2 | Q: What is your warranty policy ? |
A: 12 months since the date of B/L or 1500 running hours. Alternator warranty period is 2 years. | |
3 | Q: What abou the payment terms ? |
A: We support T/T & L/C at sight. | |
4 | Q: Do you support the installation & debugging of generator ? |
A: Yes, remote instruction by video is free. If send engineers, buyers should afford related cost like round tickets, food & hotel, provide subsidy for engineers. |
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