Q1: What is your company’s competitive advantage?
A1: Pet365 is a professional manufacturer of R&D, Production, and Marketing (3 in 1) in home automation and more than
years-oversea sales experience.
Service:OEM/ODM orders are welcomed!
Certificates:FCC,CE, ROHS
Q2: How about your company's production capacity?
A2: Complete HD-Camera: 80,000pcs/Month.
Q3: What's the MOQ?
A3: Online order:2Pcs/Model
OEM/ODM:Our minimum order qty is 200pcs each model, but we accept small order as trial order.
Q4: What is your delivery time?
A4: Within 3-5 working days for samples order,Within 7-15 working days for bulk order.
Q5: What shipping method can i choose? How about the shipping time?
A5: For EU / US order, by local express about 1-3 days.
For small order, by air express like DHL, UPS, TNT, FedEx ,Aramex and etc, about 3-7days.
For big order, by air about 7-12 days, by sea about 15-35 days.
Q6: How about your warranty?
A6: Warranty is 12 months, life-time maintain!
Q7: Why we select Pet365
A7: 0 Risk Policy: return within 7 days for any dissatisfaction.
Q8: How can you guarantee your quality?
A8: Normally we will send you a sample to confirm everything first. We will make the big order exactly the same as you request. The order can be also placed through alibaba trade assurance, it can guarantee the quality and delivery, if it has quality discrepancy, Cooig will help you and return the money to you.