Q1:Are you manufacturer or trading company?
A1: We are manufacturer located in Dalian China.
Q2:Can you provide customization service?
A2: Yes,we have professional designer provide OEM and ODM service.
Q3:How long is your delivery time?
A3: Generally it is 15-20 days. Details depend on order quantity and types of products. If the goods are in stock,it can be delivered within two day.
Q4:Do you provide samples? Is it free or extra?
A4: Yes,we offer the sample for free if we have it in stock,but need you pay the express fee.
Q5:What is your payment terms?
A5: Payment term is full payment if an trial order,bulk order is 50% deposit and balance 50% before delivery.
Q6:What is the MOQ?
A6: Small order can be accepted if we have stock,MOQ for different design is different.
Q7:If your product is environmental protection and anti-rust?
A7: Of course,all of our products are ECO-friendly.
Q8:How about after-sales service?
A8:Customer satisfaction is our primary consideration. We believe that the first cooperation is only the beginning, not the end.Therefore, if you encounter any problems after receiving the goods, please feel free to tell us and we will do our best to help you. Solve the problem.