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1. What categories of products do you offer? We offer a wide range of promotional gift categories, including but not limited to: *Stationery*: pens, notebooks, folders, etc. *Electronics*: USB drives, power banks, headphones, etc. *Apparel*: T-shirts, hats, scarves, etc. *Home Goods*: mugs, keychains, candle holders, etc. *Travel Accessories*: luggage tags, travel pillows, travel bags, etc. *Custom Gifts*: various gifts tailored to customer requirements 2. Do you offer free samples? Yes, we provide free samples to help you confirm the product quality and design. Our policy is as follows: *Standard Products*: Free samples are available; you only need to cover the shipping cost. *Custom Products*: We may charge for samples based on the complexity and cost. Sample fees will be refunded when you place a bulk order. 3. What is the lead time? The lead time depends on the type of product and order quantity: *Standard Products*: Generally 2-3 weeks. *Custom Products*: Typically 3-5 weeks, including design confirmation, production, and quality inspection We will do our best to meet your timeline requirements. Specific lead times can be discussed when placing the order. 4. Do you offer credit terms? We offer credit terms for long-term clients. The details are as follows: *New Clients*: Full payment is required upfront for the first order. *Long-term Clients*: We offer 30-day, 60-day, or 90-day credit terms based on mutual agreement. The specific terms and conditions will be detailed in the contract to ensure both parties' interests. If you have more questions or need further information, please feel free to contact us. We look forward to providing you with high-quality products and services.