1.What should I provide to get a quotation? When can I get the quotation?To get a quotation, we need the item size, quantity, special requirement and the artwork if possible. (We can also provide you suitable advice if you don’t know the specific details). Normally we will send you the quotation within 24 hours after receive your requirements.
2.Can you do a sample for me?
Absolutely yes, we can make you a samples as your approval. But there will be a sample and shipping cost charge, which the sample fee will be refund to you after you place the final order. Please note if there are changes which are based on real situation.
3.What about the lead time for the sample and mass production?
If there are items in stock, we can send goods to you within 2 working days after receiving deposit or full payment. If we do not have free stock, the delivery date can be different for different products. Generally the shipping time will take 1-2 weeks.
4.What shipping method can I choose? How about the shipping time?
By Express: 5-7 working days by DHL, UPS, TNT, FedEx...
By Air: 3-4 working days to the airport near you;
By Sea: Please advise your port of destination, the exact days will be confirmed by our forwarders, and then we’ll tell you the shipping time, normally it takes 15-30 days.
5.Are your company competitive on price and quality ? We got our own factory so they are cheap in price , short lead time ,and high quality that we controlling, most of the country in the world nowadays already introducing the paper bag instead of plastic one , that's why we put high focus on our paper products. All of our products are custom made based on your artwork and packaging need.
6.How to ensure product quality?
We will send you the final design for your confirmation before each production. We have advanced equipment, maintaining on time every day to ensure good printing and cutting quality, and a professional quality inspection team to ensure that each shipment is qualified. If you have any other questions, please feel free to contact us, we will reply you ASAP.