Q:What is Preserved Flower ?
A:Preserved flower is made from fresh flowers,use of a non-volatile organic solution to replace the water in the cell wall of the flower to maintain the natural posture of the flower.It can be maintained for 3-5 years under appropriate conditions.
Q:Is this the real flower ?
A:Yes, the preserved flower is made by the real natural fresh flower, not fake flower.
Q: Is sample order available?
A: Yes, we accept sample order before mass-production!
Q:Do you have stocks , if not , how long will it take to produce ?
A:Yes , normally we have stocks, and can be ship out within 1-3 working days .If there is not enough inventory, we can produce the new preserved fresh roses for you , according to your quantity.
Q:How much is the freight?
A:Usually , we are shipped by expresses , EMS, FedEx, UPS, DHL, and so on. Please tell me the quantity you need and the shipping address, we can help you calculate the freight, the more quantity, the cheaper the freight unit price.
Q: How do you control the quality for us ?
A: All of goods need to be checked before delivery by our company's QC, then confirm with customers and take photos for records.
Q:How long is the delivery time?
A:Generally, the express delivery can be received within 5-10 days. If by ship or air, need to negotiated.We will find the best way for you.
Q: Do you offer after-sale service?
A: Of course, we do. Our products are produced in strict quality control system with low the defective rate. If any problem after you received the goods, feel free to contact us. For quality defect, we will re-send you new one or refund.