1.Q: Can I order hats with my own design and Logo?
A: Yes, of course. We can customized the hats as your requires, just send your design to us. If you just have a Logo, we can also offer you a mock up.
2.Q: Can I get a sample? How much? Or can I get a free sample ?
A: Sample is available. Cost depend on design. For embroidery design, cost is US$30 per color each design. We support free stock samples, but shipping cost is on your account.
3.Q: What is the lead time for sample and production?
A: Usually, 5-7 days for sample and 20-30 days for mass production after sample approved. The exact time depend on your design and order qty.
4.Q: How long for shipping time?
A: Usually, it will take about 3-5 days by FedEX, UPS, TNT, DHL and other express delivery.Will offer tracking number to confirm your products.
5.Q: What is the payment way?
A: Paypal, Western Union, Credit Card or T/T are all ok for us. We also support Trade Assurance.
6.Q: Are you a manufacturer?
A: Yes, we are a 13 years cap manufacturer specialized in all kinds of custom cap, and we have our own factory.
7.Q: What's your package ? can you package the hats as my requirement ?
A: We package 50pcs/polybag ,200pcs/carton, 65x43x38CM, 20kgs/carton,and can make custom package as you requested.