1. Can you provide installation and commissioning services? According to your requirements, we can provide you with:
(1) On-site installation and construction services;
(2) On-site technical engineer guidance service;
(3) Online technical guidance service.
Except those we will ship the related files such as "installation, commissioning and operation instructions”, graphic materials,related video and audio materials together with the equipment. Considering the cost, we recommend that you use our online technical guidance and audio-graphic guidance files to complete the equipment installation. 100% of our customers can use the instructions and online guidance to complete the equipment installation.
2. Can you use English (or other languages) version of your control system panel, operating language and factory materials?
Absolutely. We can provide it in all languages according to your request.
3. Do you accept product customization?
Of course, we are running our own factory, accept OEM product customization services, you can send your specific requirements to us, we have professional design engineers to provide you with customized design services.
4. What is the service life of your product?
Designed service life is 20 years. In fact it can be extended according to the actual use situation. Some of our customers have used it for 30 years.
5. Can I put my logo on the product?
Of course, we support product painting color and logo customization.