Q1:How to confirm whether this product fits my car or not?
A1:If you are not sure if the product fits your car, please feel free to contact us and send us your car pictures(front, back and whole car pictures), we have professional team to check the suitable items for you.
Q2.Are you a manufacturer?
A2:Yes, we are a manufacturer of auto parts. For other auto parts, we have long-term cooperative relationships with some
factories, so we can always get the most competitive prices at the best quality.
Q3.Do you accept small orders?
A3:Yes, for the small order is acceptable. We hope that we provide reliable and valuable services to help our customers grow and make a profitable business.
Q4.Can you customize products according to our requirements? A4:Yes, we are engaged in OEM and ODM. We could make product suggestions based on your ideas and budget.
Q5.Do you offer samples?
A5:Yes. If we have ready-made parts, we can provide samples, but the customer needs to pay the sample fee and the express fee.
Q6.Delivery time?
A6:7-25 working days. Exact time depends on quantity.
Q7.How long is the warranty?
A7:Usually 12 months.
Q8.What is your terms of packing?
A8:We usually pack our goods in neutral white boxes and brown cartons. If you have any other request, please let us know.
Q9.What kind of service can you provide once we place the order?
A9:After receiving the order, we will arrange the production. We will strictly control all production links and guarantee
delivery time. All products are 100% tested before shipment. We can also arrange shipping by sea, air or courier company.
Q10: What if you encounter installation problems?
A10: We have installation instruction and we can send them to you if you need them.
Q11: What is your mode of transportation?
A11: All of the products will be tested before delivery. 1. For running board, roof rack, grille, etc., we usually send it by
courier company, FedEx and TNT, and deliver to your door in about 7-15 days. 2. For bumper, body kit and other bulk cargo, we suggest sending it by sea, we will arrange a freight company for you, and the delivery time is about 20-35 days. 3.If you have a freight forwarder in China, we can also send it directly there.
Q12: How to get in touch with us?
A12:1.Send us your inquiry on Cooig. 2.Leave a message to the trade manager and we will reply you as soon as possible. 3.If you can't find the required information on Cooig, please contact us by email and we will provide you with more details.