1.Can l get samples?
Yes, it's our pleasure to provide samples to you for checking quality. We usually provide exsiting model samples for free. lf you want to get customized samples, we will charge some cost according to your logo design. The samples charge can be refunded if your order quantity reach or more than 3000pcs.
2.How long is the sample lead time?
For existing model samples, it takes 2-3 working days. lf you want samples with your own designs, it takes 5-7 days or even longer. Let's discuss case by case.
3.What colors are available for coating or painting?
Any colors with Pantone code. We have rich experiences in matching colors with Pantone Matching System, so you can just tell us the Pantone color code you want. lf you have no idea on Pantone code, we will recommend some popular colors to you.
4.How long is the production lead time?
Normally lt takes 1-4 weeks according your quantities and demands.
5.What information do you need if l want to order models with our own design?
Tell us you requirement or provide your design in JPG, PNG, Al, CDR or PDF fommat. Our designer will work out mock up for your final approval/confirmation. Or just send us the product URL from Amazon or your potential competitor's website and your idea, we will handle all other jobs.
6.What makes Ekocian different from other bottle companies?
Ekocian has very rich manufacuture experience in the vacuum insulated stainless steel water botle industry. We have a strong research and development team. Since our establishment we have developed many products that are unique, indispensable and irreplaceable. You can be sure that Ekocian has the best and newest models in the industry.
7.
How can l get samples in order to test?
If you would like to get samples from us in order to test, please contact us immediately or you also could place the order from the product link directly.
8. Which certificates does Ekocian has?
FDA,LFGB, REACH
9.What is your payment term?
T/T 30% deposit after order confirmed and 70% before delivery, L/C at sight is acceptable too.
10.Can l pay via Paypal when order amount is small?
Yes, you can make payment via Paypal for small orders. We do have Paypal account.
12.Can EKocian's drinkware be customized as business / corporate gifts?
Yes, sure. EKocian drinkware customized with your logo and brand colors are great gifts for office employees, students, event altendees and clients, and make your business top-of-mind. They are an impressive addition to gift baskets.