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FAQ
Q1: Is LanShan a manufacturer? |
A1: Yes, we are a professional manufacturer in Taiwan and was established in 1993, specializing in the production of residential, commercial, and industrial water filtration systems, RO water systems, and water purifiers.
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Q2: Can I use our logo/brand including custom branding?
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A2: Yes, of course, and OEM is absolutely welcomed.
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Q3: What's the MOQ?
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A3: OEM products will request MOQ. According to different products, the MOQ will be different.
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Q4:Do machines and other products have any certifications?
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A4: Yes, most machines are CE-certified. Some are even Watermark certified. Most filter cartridges, RO membranes, filter housing, faucets, and fittings with NSF certified.
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Q5: How can I get a sample product?
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A5: Sample production will be arranged after receiving the sample payment. The sample delivery will be arranged by Lan Shan or arrange the collection by buyer.
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Q6: How does the production take?
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A6: Sample order delivery time is about 7-14 days. Bulk order delivery time is about 30-45 days.
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Q7: How long is the warranty? |
A7: Warranty 1 year machine products except filter cartridges.
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Q8: What are the accepted payment methods?
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A8: We accept various payment methods, including T/T, Western Union, PayPal, Credit Card, and L/C.
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